Shipping & Returns
As SWEAR London is a made-to-order brand, all orders will be ready to be shipped in 5 weeks after the order was placed, due to the holiday factory closure. We aim to process all orders as quickly as possible and usually process and ship orders submitted before 14:00 GMT on the same business day. Please note, that there may be processing delays during special times of the year such as Christmas, Easter, and August holidays. Please, keep an eye on updates for any delivery timeline changes prior to these periods.
* SWEAR London products do not qualify for free shipping.
* We cannot deliver to PO Box addresses.
*Orders outside the EU may be subject to Customs & VAT fees when the shipment reaches its destination. Please consult your local customs authorities with any inquiries.
Return & Exchange Policy
Due to the bespoke service that SWEAR London offers we are not able to accept returns but we are happy to announce that we are now accepting size-only exchanges. Though in case you have received a faulty product or if you have any other inquiries in regards to the order you have received please contact us at firstname.lastname@example.org. Our Customer Service team will assist you.
The exchange requests are valid only for 15 days after the shipping date.
In case we accept your return or that you would like an exchange, our Customer Service team will be able to guide you on how to return your item.